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Thousands Of New Shoes Will Be Opened In Less Than A Week, &Nbsp.

2011/7/18 10:48:00 43

Complaints About Environmental Footwear

July 18th, "most of the shoes are now used. Environmental protection adhesive It is easy to crack after water is washed, so there are so many complaints. A few days ago, Ms. Yi, who was engaged in customer service work in Optics Valley, broke the news to reporters. The reporter has learned that many consumers spend hundreds of thousands of yuan on shoes that are often worn less than a week and are degumbed and cracked, but often can only be repaired.


A few days ago, Ms. yuan bought a pair of shoes at a store in Optics Valley. She wore a pair of shoes and broke the shoes, and 1/10 of the sole had been degumming. On the same day, she took the exclusive store theory, and the result was that the other side was only willing to repair, but did not agree to replace it. The salesperson told her. leather shoes The use of environmental glue, once the water, it is easy to fall off. The other side suggested that when she went out, she had better wrap a napkin or a towel. shoes Dry up and dry.


Not satisfied with the solution, Ms. yuan complained to the East Lake hi tech Zone Consumer Association. Reporters learned from the East Lake hi tech Zone Consumers Association that in the first half of this year, there were more than 60 complaints about footwear in Optics Valley. The main problem reflected was the problem of shoe degumming and opening, involving many famous brands.


Why are shoes so easy to crack? Yi manager, who has worked in customer service for many years, told reporters that because the present shoes are made of environment-friendly glue, they are easy to degum because of the change of water or temperature. However, shoes using ordinary glue are easy to harden and smell. Businessmen usually stick their heels only for customers, not changing them.


In this regard, the East Lake high tech Zone Consumer Association official told reporters, "shoes love degumming, because the use of environmental glue, this argument is somewhat far fetched, environmental protection glue and commodity quality are two different things. The use of environmentally-friendly adhesive should not affect the performance of its products, nor can it be an excuse for businesses to shirk the quality responsibility of their products.

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