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Shopping Guide And Customer'S "Near" Skills

2015/4/14 23:11:00 63

Shopping GuideCustomerMarketing Strategy

1. "today's weather is really hot!" when the weather is very hot in summer, the shopping guide can say to the customer: "today's weather is really hot!" generally speaking, the customers will agree with you, because this is a fact that can not be refuted.

If it is the north, it will be very cold in winter. When customers enter the store door and see the customer wearing a thick down jacket, the shopping guide can say: "sister, it's really cold outside today, so hurry in and warm up!" and then give the customer a cup of hot water and then say, "drink a cup of hot water and warm up."

This series of actions and language can not be refuted by customers, and naturally it is easy to agree with the guide shopping.

2. "do you go shopping alone today?" when we see a customer entering a store, we can say: "today you go shopping by yourself." if customers are coming by themselves, customers will nod or agree with what we say in other ways, because he can not refute.

If a customer comes in together with two people, he can say, "today, you two go shopping together, and two intimate friends are happy together!" what's the reaction of the customers?

3., "let me help you!"

When a customer enters a store door and sees a lot of things, he can walk up and say, "today you have gained so many satisfied things. Let me help you to mention it." or "put things before the counter, I'll help you to watch them, so you can rest assured."

Customers listen to this, even if we do not let us help her carry things, but will also very much endorse our hearts.

4. "see you are so happy, is there something happy today?"

smile

This is a description of the facts. If we keep up with a happy assumption later, customers will be happier.

5. "the two of you must be feeling the best together.

Friend

"

See two people come in, according to age and two people's dialogue, you can judge the relationship between the two, you only need to describe the facts.

6., "your"

voice

It's pleasant to hear. It sounds very comfortable. Do you sing professionally? "

Generally no one will notice such advantages, and it will be more effective when praising other people's advantages that are not known to the public.

We all know that the great scientist Einstein, many people see Einstein will praise how great he is, how great the contribution to humanity, these praise for Einstein himself has long enough, every time he heard similar words, he was indifferent.

A businessman met Einstein at the party, and the merchant said to him, "Dear Mr. Einstein, I heard that your violin performance is very good. Can I hear you play when you have the opportunity to visit you?" after Einstein finished listening, he happily invited the businessman to his home.

Einstein is more of a great scientist than praise. He likes to hear others praise him for playing the violin well.


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